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- Shipping & Return
Package: |
Packed by poly bag, carton. |
Processing Time (Working Days): |
- Within 24 hours (in Stock) - About 3-7 days (Black color hair) - About 10-15 days (customized color hair) |
Shipping Methods: |
DHL / UPS / FedEx/ Agent etc. |
Delivery Time: |
About 3-7 work days arrive after shipping |
Payment Methods: |
Bank Transfer, Paypal, T/T, Money Gram, Western Union, Ria etc. |
Return Policy: |
We accept return within 15 days, please make sure that the hair hasn’t been used or damaged. If the items you received are defective, please contact us first. |
"I have received my package, the hairs are good quality."– From Ms. Rose
"It's lovely got it yesterday."– From Ms. Kaity
"It was marvelous."– From Ms. Sarah
FAQs
Raw Hair bought from the collectors , collectors buy directly from girl heads in Viet Nam.
We wash the hair by sampoo and dry the hair under the sun before process it.
Wash hair, dry hair, make weft bundles, remove any nits and lice by hand, wash and dry the hair again.
All processes is in house now. We mostly do guarantee quality by hand checking every single bundle.
On the top, all cuticles are aligned. In the bottom of bundle, it depends on the standards. If you buy our double drawn hair, 30 cm of short hair removed. For super double drawn hair, 75 – 80% short hair removed, we also can do fuller bottom, it all depends on price.
Our hair is original, so you can make any textures if you want.
No, we don’t use acid at all. If you buy colored hair, we use acid to bleach the hair.
No
No, I can not. Just can gurantee our hair is 100% natural human hair.
Yes
We do steamed water hair.
We can do both double and single weft at same price, just note that double weft is shorter when you open the bundle.
We only stock raw material , just cut from girls, and make wefts and waves when we have orders. But if you are big customers and take hair frequently, we can start making your second order right after your first order was shipped.
Besides, now we have many hair in stock in office which is ready to ship, check with sale members to get it.
We have our own standard, depending on which hair you want.
- For raw hair: we have Diamond and Platinium standard, Diamond is quite like double drawn. Platinium quality, more short hair removed out of the bundles.
- For remy hair: we have Single drawn, Double drawn, Super double silver and Super luxury different about full end, Single drawn is thinner than Double drawn, Super double silver is thicker than Double drawn and Super luxury is the best quality, super smooth and same length from top to bottom.
Yes, if you need to bleach the hair, there will be special materials for bleaching. Just tell us your inquiry, we will recommend the right hair.
Raw color can dye to all colors exclude 613 or blonde 60, it needs bleaching materials.
No, our hair is real human hair.
2 – 3 years, but we have not gotten any complaints about this matter so we can not tell the exact time.